Terms & Conditions

Welcome to Compassionate Circles. These Terms and Conditions govern your use of our website and engagement with our services. We have written them in plain, honest language so that you know exactly where you stand. By accessing this website or working with us, you agree to these terms.

If anything here is unclear, we warmly encourage you to reach out before proceeding. Our aim is always transparency, respect, and mutual trust.

1. Who We Are

Compassionate Circles is a coaching and leadership development practice offering reflective facilitation, neuro-leadership programmes, workshops, speaking engagements, and educational resources. Our work is grounded in evidence-informed practice, compassion, and a commitment to human flourishing.

2. Use of This Website

This website is intended to provide information about our services and to support those exploring personal and professional growth. In using this website, you agree to:

• Engage respectfully and lawfully
• Refrain from using the site in any way that could cause harm to others or to Compassionate Circles
• Not attempt to access, copy, or interfere with the site's functionality without authorisation

We welcome curiosity, questions, and genuine engagement.

3. Nature of Our Services

Compassionate Circles provides coaching, facilitation, leadership development, and educational support. These services are offered to support your personal insight, professional growth, and wellbeing.

Our services are not a substitute for licensed medical, psychiatric, legal, or financial advice. If you are experiencing a mental health crisis or require professional clinical support, we encourage you to seek the appropriate professional help.

We hold the welfare of every person we work with in the highest regard. Our coaches are trained practitioners, not licensed therapists or clinicians.

4. Bookings, Fees, and Cancellations

We are committed to clear, upfront communication about all fees and booking arrangements.

• All fees will be communicated clearly before any service begins — there are no hidden costs.
• Specific payment terms, cancellation policies, and scheduling arrangements will be confirmed in writing at the point of booking for each programme or engagement.
• Where cancellations are made within agreed notice periods, refund or rescheduling options will be offered fairly and transparently.

We understand that life is unpredictable. If you need to change an appointment, please contact us as early as possible and we will do our best to accommodate you.

5. Intellectual Property

All content on this website — including frameworks, guides, written materials, branding, and resources — is the intellectual property of Compassionate Circles unless otherwise stated.

You are welcome to share links to our content and reference our work with proper attribution. However, reproduction, commercial use, or distribution of our materials without prior written permission is not permitted.

If you are interested in licensing our content or collaborating with us, please get in touch. We are open to meaningful partnerships.

6. Confidentiality and Safe Engagement

Compassionate Circles takes confidentiality seriously. What you share in coaching or facilitation spaces is held with discretion and care, in accordance with professional ethical standards.

We are also committed to maintaining a safe and respectful environment for all participants. We reserve the right to decline or withdraw services where conduct becomes harmful, abusive, or persistently disruptive — to protect both participants and our practitioners.

Our spaces are built on trust. We hold all parties — including ourselves — to high standards of respect and integrity.

7. Limitation of Liability

Compassionate Circles is not liable for decisions, outcomes, or actions taken as a result of coaching conversations, workshops, website content, or any resources we provide.

Growth and transformation are deeply personal processes. The insights gained through our work are yours to hold and apply as you see fit. You retain full responsibility for your own choices, wellbeing, and actions.

Our liability in any matter is limited to the fees paid for the specific service in question, to the fullest extent permitted by applicable law.

8. External Links

Our website may include links to external resources we believe may be helpful to you. These are provided in good faith. Compassionate Circles is not responsible for the content, accuracy, or practices of any third-party websites.

We encourage you to exercise your own judgment when visiting external sites.

9. Privacy

We collect only the personal information necessary to deliver our services and communicate with you. We do not sell, share, or misuse your data. Full details of how we handle your information are set out in our Privacy Policy.

10. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or best practice. When we make material changes, we will note the updated effective date at the top of this page.

We encourage you to review these terms periodically. Continued use of our website or services following any update constitutes your acceptance of the revised terms.

Questions? We'd love to hear from you.

If you have any questions about these terms or how we work, please contact us at hello@compassionatecircles.com.

See also our Privacy Policy and Website Disclaimer.